Refund policy

We have a 7 days return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (mandatory), and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at fashionablewolf@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Exchanges Policy

1.Exchanges are accepted within 7 days of delivery

2.Products must be in unworn, unwashed and original condition with tags attached.

3.Allow us 7 working days to deliver the exchange item

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days after we received it. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at fashionablewolf@gmail.com.